SHIPPING POLICY
Order Processing Time
Orders are typically processed and shipped within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Estimated Delivery Time
- United States: 10–20 business days after dispatch
- Other countries: 12–25 business days after dispatch
Please note that delivery times may vary due to customs processing, weather conditions, or other unforeseen circumstances.
Shipping Fees
- Free standard shipping on all orders over $50 USD
- For orders under $50 USD, a flat shipping fee will be calculated at checkout based on your location.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking number and tracking link. You can use this to monitor your package's journey.
Lost or Delayed Packages
If your tracking information has not been updated for an extended period, or if your package appears to be lost in transit, please contact us at support@hanggifty.com with your order number. We will work with you to resolve the issue as quickly as possible.
Please note that we are not responsible for delays caused by customs inspections or other factors beyond our control.